Arvest Bank in 2651 Southeast Washington Boulevard

Customer Reviews about Arvest Bank:

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  After years with this bank for business and personal accounts I will be leaving. Today I was dealt my final blow from the Wire department. Twenty six minutes on hold. Shared my need for a wire transfer to take place as I needed funds to be in an account by 8:00 am on Monday. With over hour and a half to work with I figured this would be a piece of cake. It seems that the gal in the department was not aware of the rules of having POA and declared signing privileges for accounts. My call went from uncertainty to having to check with supervisor to having to call me back to not calling me back. I made it clear that this wire must take place before closing on Friday. The response back was that if she was unsure and ran out of time before she was scheduled to leave that it was no problem as they could do it on Monday. I explained why it had to be today and got no where. Long story short. After one hour and forty-five minutes and with having a family member drive to Arvest in Dewey we were able to get a confirmation of the wire. No help! No concern! No call back! On hold for both main line and then wire department for half an hour! Poor customer service.
  By Kevin Turner, February 21, 2017

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About Arvest Bank in Bartlesville